Terms & Conditions

Last Updated: January 1, 2026

1. Agreement to Terms

Welcome to KLYX ("Company," "we," "our," or "us"). By accessing our website klyx.agency or engaging our digital marketing and web development services, you agree to be bound by these Terms and Conditions ("Terms"). Please read these Terms carefully before using our services.

If you do not agree to these Terms, you may not access our website or use our services. We reserve the right to modify these Terms at any time, and your continued use of our services constitutes acceptance of any changes.

2. Services Provided

KLYX provides comprehensive digital marketing and web development services, including but not limited to:

2.1 Digital Marketing Services

2.2 Web Development Services

3. Service Delivery

3.1 Digital Service Delivery

All services provided by KLYX are digital in nature. There are no physical products shipped. Deliverables will be transferred electronically through:

3.2 Project Timelines

Project timelines vary based on scope and complexity. Estimated delivery timeframes will be communicated during project consultation. Timelines are subject to change based on:

3.3 Revisions and Modifications

Revision policies are defined in individual service agreements. Additional revisions beyond the agreed scope may incur extra charges.

4. Payment Terms

4.1 Payment Methods

We accept payments through Razorpay, a secure payment gateway. Accepted payment methods include:

4.2 GST and Pricing

All prices are quoted in Indian Rupees (INR). 18% GST will be added to all service charges as per Indian tax regulations. Final invoices will clearly itemize:

4.3 Payment Schedule

Payment terms are as follows:

4.4 Late Payments

Services may be suspended if payments are not received within agreed timelines. Late payment fees may apply for overdue invoices.

4.5 No Hidden Fees

We maintain complete pricing transparency. Any third-party costs (hosting, domain registration, advertising budgets) will be clearly communicated and approved before being incurred.

5. Intellectual Property Rights

5.1 Client Ownership

Upon full payment, clients own all final deliverables, including:

5.2 KLYX Portfolio Rights

KLYX reserves the right to showcase completed projects in our portfolio, marketing materials, and case studies, unless a non-disclosure agreement (NDA) is in place.

5.3 Third-Party Assets

Any third-party assets (stock photos, fonts, plugins, themes) used in projects remain property of their respective owners and are subject to their licensing terms.

5.4 Pre-existing Materials

KLYX retains ownership of pre-existing code libraries, frameworks, and tools used in project development.

6. Client Responsibilities

To ensure smooth project execution, clients are responsible for:

7. Warranties and Limitations of Liability

7.1 Service Warranties

We strive to deliver high-quality services but cannot guarantee:

7.2 Limitation of Liability

KLYX shall not be held liable for:

Our maximum liability is limited to the total amount paid for the specific service in question.

7.3 Force Majeure

KLYX is not liable for delays or failures due to circumstances beyond our control, including but not limited to natural disasters, pandemics, internet outages, or government restrictions.

8. Refund and Cancellation Policy

Our refund policy is detailed in our Refund Policy page. Key points include:

9. Termination

9.1 Termination by Client

Clients may terminate services by providing 15 days written notice. Payment for completed work and any non-refundable expenses will still be due.

9.2 Termination by KLYX

We reserve the right to terminate services if:

10. Confidentiality

KLYX respects client confidentiality. We will not disclose confidential business information, proprietary data, or sensitive project details to third parties, except:

11. Indemnification

Clients agree to indemnify and hold KLYX harmless from any claims, damages, or expenses arising from:

12. Dispute Resolution

12.1 Informal Resolution

In the event of any dispute, parties agree to first attempt resolution through good-faith negotiations.

12.2 Mediation and Arbitration

If informal resolution fails, disputes will be resolved through mediation or binding arbitration in Delhi, India.

12.3 Governing Law

These Terms are governed by the laws of India. Any legal proceedings shall be conducted in the courts of Delhi, India.

13. Third-Party Services

Our services may integrate with or rely on third-party platforms and services (e.g., Google, Facebook, Shopify, WordPress, Razorpay). KLYX is not responsible for:

14. Communication

By using our services, you consent to receive communications from KLYX via:

You may opt-out of marketing communications at any time while still receiving essential project-related updates.

15. Acceptable Use Policy

Clients agree not to use KLYX services for:

16. Changes to Services

KLYX reserves the right to:

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect.

18. Entire Agreement

These Terms, along with our Privacy Policy and Refund Policy, constitute the entire agreement between KLYX and the client. Individual service agreements or proposals may supplement these Terms but do not replace them.

19. Contact Information

For questions, concerns, or disputes regarding these Terms and Conditions, please contact us:

KLYX Agency
Email: contact@klyx.agency
Phone: +91-8279555123
Address: Durga Vihar, Lane no 4, Vikasnagar, Dehradun - 248198, Uttarakhand, India

By using KLYX services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.